At VS89, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document transparently explains how we collect, use, store, and protect your personal information as a VS89 platform member.
Privacy is more than a policy — it is a daily practice embedded in every layer of the vs89 system, from technical infrastructure to our internal operating procedures.
All data transmitted between your device and vs89 servers is protected by 256-bit SSL/TLS encryption — the same technology used by leading banking institutions in Malaysia. Sensitive data such as passwords is stored in hashed form and cannot be read by anyone, including the vs89 technical team.
Your personal data is stored in licensed data centres equipped with multi-layered physical access control systems, 24/7 monitoring, and automatic backups. The VS89 server infrastructure is designed to ensure high availability and protection against unauthorised access from both inside and outside.
Only VS89 staff with a legitimate business need may access member personal data — and every access is recorded and regularly audited. The role-based access control (RBAC) system ensures no single staff member can view more data than is required for their role.
Vs89 only collects personal data that is strictly necessary to provide our services, comply with the law, and ensure platform security. We do not collect irrelevant data, and we do not retain data longer than necessary in accordance with our data retention policy.
In the event of any security incident involving members' personal data, vs89 is committed to notifying affected members within 72 hours — in line with international data protection best practices. We will also communicate the immediate steps taken to contain the incident.
Vs89 gives you full control over your personal data. Through your account settings, you can update personal information, manage communication preferences, request a copy of your data, or submit a data deletion request. All requests are processed within 30 working days.
Vs89 is an online entertainment platform operating under a valid international licence. We understand that your trust is our most valuable asset, and protecting your personal information is a cornerstone of that trust.
This Privacy Policy describes our practices regarding the collection, use, processing, storage, and sharing of personal information you provide to us or that we collect when you use the VS89 platform — including the website, mobile app, and all related services.
This policy applies to:
Vs89 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We appoint an internal Data Protection Officer responsible for ensuring ongoing compliance with all applicable privacy requirements.
Vs89 collects your personal data through various methods — directly from you during registration and platform use, and automatically through technologies such as cookies and server logs. The following are the categories of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo for KYC | Account registration, KYC process |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, bank name, deposit & withdrawal records | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Server logs, technical cookies |
| Usage Data | Game history, betting activity, login activity, session duration | Automated platform tracking system |
| Communication Data | Support chat records, emails, user feedback | Contact Customer Support |
Vs89 not collect sensitive information such as health data, religious beliefs, or political affiliations unless required by law in very limited circumstances. We also do not store credit/debit card details directly — all payment transactions are processed through secure, registered third-party payment gateways.
Vs89 uses the personal data collected for the following purposes, based on a valid legal basis for each category of use:
Vs89 sell, rent, or trade your personal data to any third party for marketing purposes. However, there are certain situations where we need to share your data with the following parties:
Vs89 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the VS89 platform. For more information on managing cookies, refer to the help documentation of your web browser.
Vs89 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention period guidelines:
Once the retention period expires, your personal data will be permanently deleted or anonymised in a manner that prevents re-identification.
Vs89 fully recognises and respects your privacy rights. As a vs89 member, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, in a readable and easy-to-understand format.
You may request correction of any inaccurate or outdated personal data via your profile settings or customer support.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.
You may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time without providing a reason.
To submit any request relating to your privacy rights, please contact the vs89 Data Protection Officer by email at [email protected] with the subject line "Privacy Rights Request". We will process your request within 30 working days.
Vs89 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
If we determine that personal data of a child under the age of 18 has been collected without appropriate age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on the vs89 platform are urged to contact us immediately at [email protected].
Vs89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material amendments, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the vs89 platform after any amendments take effect will be considered your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how vs89 handles your personal data, please reach out to us through the following channels:
We are committed to addressing all privacy-related inquiries promptly, clearly, and professionally. Your trust is our top priority.
Vs89 ensures every moment you spend on our platform is protected by the latest security technology. Register now and enjoy a safe, fair, and responsible entertainment experience alongside over 50,000 active vs89 members.